Our History, Our Services, Your Care
Quality and Satisfaction is our goal.
Northern Management Services (NMS) originally opened on February 1, 1991 by Bruce Fasel and Bob Passmore. NMS operated as an independent organization dedicated to helping persons with disabilities reach their full potential and maintain their independence. Watching individuals transition from an institutional setting to a community setting, provided NMS the unique opportunity to see people grow, develop, and become more independent. This experience highlighted the importance of being person-centered and the power of choice.
In 2007 NMS expanded to include Community Home and Health Services (CHHS); this expansion included providing additional services to the community, such as in-home care and the Medical Equipment Loan Closet. CHHS contracts with local agencies and private individuals to assist them in remaining as independent as possible while simultaneously retaining/obtaining the highest quality of life possible. As of October 1, 2014, all services are provided by CHHS.
Community, Home, & Health Services (CHHS) is a Commission on Accreditation of Rehabilitation Facilities (CARF) accredited organization.
We provide 24-hour support to those residing in one of CHHS’s operated long-term care homes within our community.
CHHS can provide a wide array of services to allow an individual’s needs to be met while remaining in their own home; regardless of their age or disability. Services are offered throughout Northern Michigan, including the Gaylord, Grayling, Cheboygan, Roscommon, and Houghton Lake areas. CHHS offers these services 24 hours a day 7 days a week with an on call support system that assures your call will be handled in a timely manner.
CHHS is currently partnered with the following organizations to ensure our community members receive the services they need and deserve: North Country Community Mental Health, Northern Lakes Community Mental Health, Department of Human Services, Northeast Michigan Community Service Agency (NEMSCA), Veterans Administration, Otsego County Commission on Aging, Office of Children and Adult Licensing, Michigan Assisted Living Association.
Quality and satisfaction of service is our goal. Prior to receiving services, a thorough assessment is completed to assess the person’s needs. A plan of service is then developed with input from the individual, family, and health care providers. Monitoring of these services is ongoing to ensure that the plan is working and adjustments are made as needed.

Staff are thoroughly trained before beginning work in any location and then receive additional training on site to provide the best understanding for the person’s needs. A high consideration of the person’s needs combined with personality traits of them and the staff is taken into consideration to ensure a comfortable relationship between staff and client. The person receiving the care is always entitled to be a part of their own staff selection.
Equipment Loan Closet
Examples of Items we Carry:
- Canes
- Walkers
- Wheelchairs
- Powerchairs
- Showerchairs
- Camodes
- Toilet Riser
- Crutches
- Hospital Beds
- Bedside Tables
- Mechanical Lift/Slings
- Nebulizers
- CPAP Machines
- Attends, Blue Pads, etc.
- Feeding Tube Accessories
- Catheters
CHHS provides medical equipment for those in need, at no cost. Over the years, we began collecting medical equipment that people no longer wanted or needed. Overtime, we noticed a noticeable number of requests for various medical equipment, of which we would provide if in stock. It became quickly evident, that there is a need for medical equipment in our community.
CHHS now takes donations of new or used medical equipment. This equipment is then made available for anyone who needs it. There are no stipulations or requirements to borrow the equipment. There is no cost. We only ask that if you no longer need the items, that you return them to us, so others can gain the same benefit from the equipment. The only information we take from you is your name and phone number and you are all set!
